Xentry is the United States Equestrian Association (USEA)’s online entry system designed to streamline the event registration process. This comprehensive guide addresses frequently asked questions about Xentry Support, providing clear answers to help you navigate the system with ease. Whether you’re a seasoned competitor or new to the USEA, understanding Xentry is crucial for a smooth and efficient event entry experience.
Common Xentry Support Questions and Answers
This section covers a range of topics related to Xentry support, from eligibility and horse registration to understanding qualifications and data management.
Xentry Eligibility and Account Creation
Who can use Xentry? You don’t need to be a USEA member to use Xentry. However, you will need to create an account within the USEA’s Online Services platform to access and utilize the system. This account allows you to manage your profile, horses, and event entries.
Do I have to register my horse with the USEA to use Xentry? Yes, horse registration with the USEA is mandatory for using Xentry. The system relies on the USEA database to verify horse and rider information, ensuring accurate qualification tracking and event management. All horses, regardless of competition level, must be registered in the database to be eligible for entry through Xentry.
Understanding Xentry Qualifications
Xentry says I am not qualified for a particular event level/division. If Xentry indicates a qualification issue, click on the specific division to review the pre-qualification requirements. Exceptions may exist based on your membership level or your horse’s competition record. Carefully examine the listed criteria to determine the necessary steps for qualification.
How do I enter a horse not listed in my profile? Before entering a horse in Xentry, ensure it’s registered with the USEA. Once registered, the horse will appear in your profile and be available for selection during the entry process. This applies to all competition levels. If you are not the owner of the horse, ensure the owner has registered the horse and given you permission to ride it in competitions.
Xentry: Meaning and Data Management
What does Xentry mean? Xentry, derived from “Express Entry,” signifies a streamlined and efficient online entry process. It’s pronounced “Ex-Entry.”
Do I have to re-type all my information into Xentry? No, Xentry automatically populates your information from the USEA membership and competition databases. The system remains updated with your latest results and membership details, minimizing manual data entry.
Will the USEA automatically keep my results updated so my qualifications stay current? Yes, the USEA automatically updates your qualifications as competition results are entered into the database. This ensures your eligibility status remains accurate and reflects your current competition record.
Xentry and Event Secretaries
When is my entry data sent to the Secretary of the event? The event secretary receives immediate notification via email upon submission of your entry through Xentry. While the notification is instant, remember that processing and confirmation may still be required by the event organizer.
If the transfer of ownership is still pending for a horse, can you register the horse for an event? Yes, you can register a horse with a pending ownership transfer. In the Xentry form, enter the horse’s information and overwrite the previous owner’s name with the new owner’s details. This ensures accurate record-keeping during the transition of ownership.
Conclusion
Xentry, USEA’s online entry system, simplifies the event registration process for equestrian competitors. This guide provides essential Xentry support information, addressing common questions and concerns. By understanding the system’s requirements and functionalities, you can confidently navigate the entry process and focus on preparing for your competition. For further assistance or specific inquiries, contact the USEA directly for dedicated Xentry support.
