Xentry Open Shell is a powerful diagnostic software solution designed for independent workshops specializing in Mercedes-Benz vehicles. This comprehensive guide explores the features, benefits, and requirements of XENTRY Open Shell, empowering you to make informed decisions about your diagnostic toolkit.
What is XENTRY Open Shell?
XENTRY Open Shell, formerly known as XENTRY Diagnosis Lite, provides access to in-depth diagnostic capabilities for Mercedes-Benz passenger cars, vans, and smart models from 2004 onwards (excluding smart #1). Unlike XENTRY Pass Thru EU, it’s not limited to Euro 5 and Euro 6 vehicles, offering broader diagnostic coverage. Leveraging the reliable XENTRY Diagnosis VCI, Open Shell ensures faster and more stable communication than other pass-thru devices.
Key Features and Functionality
XENTRY Open Shell boasts a wide array of diagnostic functionalities, including:
- Quick Test: Rapidly assess vehicle systems for initial fault detection.
- Basic Diagnosis: Access real-time data and perform actuations for precise analysis.
- Commissioning: Perform flashing, coding, and parameterization of control units.
- Fault Memory: Read and clear fault codes for efficient troubleshooting.
- Guided Diagnosis: Step-by-step instructions for complex diagnostic procedures.
- Functional Diagnosis: In-depth analysis of specific vehicle functions.
- Repair Forecast: Estimate repair costs and time based on diagnostic findings.
- Control Unit Diagnosis: Comprehensive coverage for all control units from 2004 onwards.
Scope of Delivery and Contract Details
The XENTRY Diagnosis COM Kit, included with a new XENTRY Open Shell order, contains:
- XENTRY Diagnosis VCI
- WiFi Stick
- OBD Cable (16-pin)
- USB Cable (5m)
- User Information and Safety Instructions
- Digital Components (Software, Manual, Help Cards)
The contract period for XENTRY Open Shell is 12 months, with the XENTRY Diagnosis COM Kit (VCI) purchased outright. Software access, updates, diagnostic data via time credits, and support services are valid for 42 months, extendable as long as hardware support continues. Annual usage fees apply for continued access to diagnostic data.
Pricing Structure
XENTRY Open Shell pricing involves fixed and variable components:
Fixed Costs:
- One-time hardware cost for the XENTRY Diagnosis COM Kit.
- Annual flat-rate user fee for online operating costs and support services (applies to contract renewals, not initial orders).
Variable Costs:
- Consumption-based time credit units for accessing diagnostic data.
- Automatic management of time credits by the diagnostic application. A credit unit activates upon opening the system and runs until expiration, regardless of session length or vehicle changes. Unused credits are transferable upon contract extension.
Refer to the official Mercedes-Benz documentation for detailed pricing information.
System Requirements for XENTRY Open Shell
To run XENTRY Open Shell effectively, ensure your system meets the following requirements:
- Hardware: Windows-compatible PC or laptop with an Intel i5 processor or equivalent, minimum 8GB RAM (16GB recommended), 150GB free HDD space (SSD recommended).
- Operating System: Windows 10 (64-bit) or Windows 11 (64-bit).
- Software: Microsoft .NET 4.0 or higher, Edge browser.
- Connectivity: Broadband internet access, one USB 3.0 port, one free USB port for the WiFi stick.
- Permissions: Administrator rights for installation and updates.
- StartKey: A unique hardware-dependent StartKey is required, obtainable after basic setup installation via Mercedes-Benz B2B Connect. The StartKey enables diagnostic applications on specific devices using the unique hardware ID.
Firewall and Proxy Configuration
Consult your IT administrator to ensure the following URLs and ports are enabled in your firewall or proxy server for seamless XENTRY Open Shell operation. Refer to the official Mercedes-Benz documentation for a comprehensive list of required URLs and ports.
User Access and Security
XENTRY Open Shell employs a robust security concept:
- Compulsory Login: Personalized login with a standard diagnosis role, obtained via the UMAS platform, is mandatory for all diagnostic activities. This eliminates anonymous access and enhances security.
- Multi-Factor Authentication (MFA): Mandatory from April 1, 2025, MFA adds an extra layer of security. Accessing XENTRY applications will require a username, password, and authentication via a smartphone app, Windows desktop app, or USB security key.
Conclusion
XENTRY Open Shell offers independent workshops a comprehensive and reliable solution for diagnosing Mercedes-Benz vehicles. By understanding its features, requirements, and pricing structure, you can leverage the power of XENTRY Open Shell to enhance your diagnostic capabilities and provide exceptional service to your customers. For more detailed information, consult the official Mercedes-Benz documentation and resources.
